CD-ROM or networking does not work on the virtual machine after converting a physical Windows NT server

CD-ROM or networking does not work on the virtual machine after converting a physical Windows NT server

Details

After virtualizing a Windows NT physical server, the resulting virtual machine is missing the CD-ROM drive in My Computer, and the networking may not work.

Solution

When the source physical computer does not have a IDE CD-ROM drive, the resulting virtual machine’s CD-ROM drive does not work because the virtual CD-ROM hardware uses IDE. Windows NT has no Plug and Play capabilities, therefore it does not see the IDE CD-ROM until it is explicitly installed in the virtual machine manually.

Furthermore, VMware Tools are installed via the virtual CD-ROM drive. The lack of a CD-ROM drive in the virtual machine prevents the VMware Tools installation from supplying the necessary network adapter drivers during conversion.

To correct this, manually reinstall the network adapter and CD-ROM drivers.

To install the correct nework drivers:

  1. Click Start > Control Panel > Network.
  2. Open the Devices tab and remove any non-present network adapters. Do not restart the virtual machine when prompted.

To manually install the CD-ROM drivers:

  1. Open the Control Panel. Open Devices.
  2. Click atapi, click the Startup Type. Set this to Startup with System.
  3. Click cdfs, click the Startup Type. Set this to Startup with System.
  4. Click cdrom, click the Startup Type. Set this to Startup with System.
  5. In the Control Panel, open SCSI Adapters.
  6. On the Drivers tab click Add.
  7. Click Mass storage devices (second option), then click IDE CDROM ATAPI 1.2 (Dual Channel) PCI IDE Controller.
  8. Click Yes when prompted to reuse existing files.
  9. Restart the virtual machine.
  10. Start the VMware Tools installation, this attaches the VMware Tools ISO image to the virtual CD-ROM drive. Do not complete the installation of VMware Tools. The disc is used in the next steps.
  11. Open Control Panel > Network > Devices tab.
  12. Click Add > Have Disk.
  13. Browse to the network driver on the VMware Tools CD. The default location is: D:Program FilesVMwareVMware ToolsDriversvmxnetwinnt (or equivalent on the CD).

    Important: If you are prompted to supply files from the Windows NT CD-ROM and you do actually supply files from the original CD, you MUST reapply Service Pack 6a before rebooting. Failing to do so may cause damage to the TCP/IP stack or cause the system to no longer boot.

  14. Restart the virtual machine.
  15. Install VMware Tools.
  16. Restart the virtual machine when prompted.

If you still do not have a network connection, after installing VMware Tools and restarting the virtual machine, install the default AMD network driver:

  1. Click Start > Control Panel > Network.
  2. Open the Devices tab.
  3. Click Add.
  4. Select AMD PCNet Family.
  5. When prompted, browse to the i386 directory or connect the NT4 install media to the virtual machine (by inserting the CD and connecting it or connecting an ISO).
  6. Restart the virtual machine when prompted.

Tags

accessing-network  cannot-install-tools  cannot-use-cd-dvd-drive  cd-dvd-drive  cd-rom-drive  connection-fails-network  connect-network  converting-server  faulty-network-adapter  incompatible-network-adapter  install-tools  install-vmware-tools  install-vmware-tools-fails  network-adapter-not-visible  network-connection  network-connection-fails  network-failure  network-hardware  network-issues  network-problem  no-network-connectivity  no-network  physical-network-adapter  reconfigure-networking  use-cd-dvd-drive  virtual-network  virtual-network-not-available  virtual-network-not-connected  vmware-tools  vmware-tools-install-doesnot-complete  vmware-tools-install-fails  vm-was-migrated  network-connection

Notes

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